Whānau Ora Services

Whānau Ora is a government funded initiative that is a culturally specific philosophy and approach to strengthening the wellbeing and future of Pacific families.

The Tongan Health Society Inc in partnership with Pasifika Futures has developed a service for our pacific community over the next four years. Through this programme, Pacific families are supported to achieve their aspirations in education, training, economic development, health, participation in the community, developing cultural capital, strengthening identity and family development.

Pasifika Futures logo

In partnership with Pasifika Futures

Tongan family at park

This family centred approach recognises that the best solutions to family challenges come from Pacific families themselves.

Through this programme, Pacific families are supported to achieve their aspirations in:

  • Education

  • Training

  • Economic Development

  • Health

  • Participation in the community

  • Developing cultural capital

  • Strengthening identity & family development

INTEGRATED OUTCOMES UNIT (IOU)

The Society has non-clinical navigators and social workers in its Integrated Outcomes Unit (IOU) available to work alongside families to achieve outcomes across the domains above.

FINANCIAL ASSISTANCE AND ASSESSMENT

The Society has funding to assist families who want to develop further in the domains described above. The funding is capped for each individual/family. The funding can be allocated across the above domains for clients and families. There is an assessment process that each client/family must go through before funding is approved.

Pacific Whānau Ora Outcomes Framework

Prosperous Pacific Families


Long term – Achievement (6–10 years+)

Succeeding in Education

Lifelong learning

  • Increased achievement across all educational pathways

Healthy Lives

Living longer, living better

  • Increased quality of life expectancy rate for Pacific families

Economically Independent & Resilient

Financial freedom

Pacific families will have:

  • Increased capital wealth

  • Increase in average income levels

  • Increase in home ownership

Leadership, Culture & Community

Leading and caring for our families, communities and country

  • Increased leadership in Pacific families, communities and country

  • Increased number of Pacific people in leadership roles


Medium term – Engagement (3–5 years+)

Succeeding in Education

Pacific families are:

  • Smoke free

  • Physically active and making healthy eating choices

  • Managing their health in partnership with health professionals

  • Actively participating in national screening programmes

  • Increase in families engaging in regular physical activity

  • Increase in families making healthy eating choices

  • Increase in famiiles national screening rates

  • Increase in the number of non-smokers

Healthy Lives

Economically Independent & Resilient

Pacific families are:

  • Economically independent and resilient

  • Reducing their indebtedness

  • Owning and operating their own business

  • Increase in employment rates

  • Increase in level of savings

  • Increase in average income levels

  • Increase in the number of owned businesses

Leadership, Culture & Community

Pacific families are:

  • Achieving education success

  • Supporting and nurturing educational success

  • Technically literate

  • Increase in the number of students achieving NCEA Level 2, NCEA Level 3 and University Entrance

  • Increase in the number of students achieving tertiary, trades and training qualifications

  • Increase in the number of families improving their literacy

Pacific families are:

  • Living in healthy, safe & violence-free environments

  • Strong leaders, influential, foster resilience and empower each other to improve their lives

  • Accept and advocate for the inclusion of our diversity

  • Involved and influential in their civic duties

  • Increase in the number of Parents on school boards

  • Increase in Pacific people voting in local, regional & government elections

  • Increase in Pacific people on local, regional & government elections

  • Increase in Pacific people on local, regional, community & national boards

  • Reduction in incidence of mental illness & addiction

  • Reduction in incidence of women, children & elders experiencing abuse


Short term – Participation (1–2 years+)

Succeeding in Education

Pacific families are:

  • Well prepared for schooling

  • Identifying their educational pathways

  • Understanding how to support and nurture educational success

  • Increase in children enrolled in quality early childhood education

  • Increase in students participating in NCEA Levels 2 and 3

  • Increase in students enrolling in tertiary, trades and training qualifications

Healthy Lives

Pacific families are:

  • Embarking on the journey to live a smoke-free and healthy lifestyle

  • Partnering with health professionals in the management of their health

  • Fully immunised

  • Progressing towards achieving their aspirations for those living with disabilities

  • Enrolled with a primary care practice and have a family health plan

  • Increase in families participating in smoking cessation support services 

  • Increase in families receiving the full set of vaccinations as per the National Immunisation Schedule

  • Accessing services for long-term conditions and to support those with disabilities

Economically Independent & Resilient

Pacific families are:

  • Becoming economically independent

  • Engaging with support to reduce their debt

  • Engaged in a range of pathways that provide successful employment and business opportunities

  • Increase in families using banking services and facilities better

  • Increase in families enrolling in a range of employment and business courses

Leadership, Culture & Community

Pacific families are:

  • Taking leadership in providing healthy and safe environments for their families

  • Strong in their cultural capital and sense of belonging

  • Understanding the diversity of our communities

  • Actively participating in their communities

  • Increase in participation in culture and language programmes

  • Increase in the profile and participation of families in community and national events for our diverse Pacific communities

  • Increase in participation in parenting and relationship programmes that support healthy and safe environments

  • Participating in local regional, national and Government events


Case Studies

Contact

The following staff in the IOU Team can be contacted regarding accessing services and an assessment of need.

CHRISTINA FIFITA

Registered Social Worker

Phone
021 0286 3276

Email
christina.fifita@tonganhealth.com

JAYNA DIAZ

Social Worker Team Leader

Phone
021 0282 7321

Email
jayna.diaz@tonganhealth.com

LINDA SCHAAF

Pacific Elderly Homecare Navigator

Phone
021 043 9787

Email
lynda.schaaf@tonganhealth.com

SETAITA HA’UNGA

Registered Well Child Nurse

Phone
021 0232 6506

Email
setaita.haunga@tonganhealth.com

KATENI JONES

Youth Navigator

Phone
021 493 422

Email
katenij@tonganhealth.com

FRANCES TAHAPEHI

Registered Social Worker

Phone
021 197 7568

Email
frances.tahapehi@tonganhealth.com

MELE VAKA

Clinical Services Manager

Phone
021 0289 0284

Email
mele.vaka@tonganhealth.com

MOSOLESA PESALELI

Registered Well Child Nurse

Phone
021 0910 7036

Email
mosolesa.pesaleli@tonganhealth.com

ALISA KAFOA

Pacific Non-Clinical Navigator

Phone
021 053 0177

Email
alisa.kafoa@tonganhealth.com

HARRY RISALE

Pacific Whanau Ora Navigator

Phone
021 553 286

Email
harry.risale@tonganhealth.com

Clinical Assessments

Should there be a need to have clinical assessments completed as part of this process then this can be achieved with referrals to the clinical team. The team has a special interest in work readiness and youth at risk underpinned by social services and navigation as fundamental to our approach. All staff are bilingual in the Tongan language and clinicians and social workers are registered within their professional scopes and professional bodies.

Referrals can also be made through:

Phone
0800 030 902

Email
THSreferrals@tonganhealth.com