Whānau Ora Services
Whānau Ora is a government funded initiative that is a culturally specific philosophy and approach to strengthening the wellbeing and future of Pacific families.
The Tongan Health Society Inc in partnership with Pasifika Futures has developed a service for our pacific community over the next four years. Through this programme, Pacific families are supported to achieve their aspirations in education, training, economic development, health, participation in the community, developing cultural capital, strengthening identity and family development.
In partnership with Pasifika Futures

This family centred approach recognises that the best solutions to family challenges come from Pacific families themselves.
Through this programme, Pacific families are supported to achieve their aspirations in:
Education
Training
Economic Development
Health
Participation in the community
Developing cultural capital
Strengthening identity & family development
INTEGRATED OUTCOMES UNIT (IOU)
The Society has non-clinical navigators and social workers in its Integrated Outcomes Unit (IOU) available to work alongside families to achieve outcomes across the domains above.
FINANCIAL ASSISTANCE AND ASSESSMENT
The Society has funding to assist families who want to develop further in the domains described above. The funding is capped for each individual/family. The funding can be allocated across the above domains for clients and families. There is an assessment process that each client/family must go through before funding is approved.

Pacific Whānau Ora Outcomes Framework
Prosperous Pacific Families
Long term – Achievement (6–10 years+)

Succeeding in Education
Lifelong learning
Increased achievement across all educational pathways
Healthy Lives
Living longer, living better
Increased quality of life expectancy rate for Pacific families
Economically Independent & Resilient
Financial freedom
Pacific families will have:
Increased capital wealth
Increase in average income levels
Increase in home ownership
Leadership, Culture & Community
Leading and caring for our families, communities and country
Increased leadership in Pacific families, communities and country
Increased number of Pacific people in leadership roles


Succeeding in Education
Pacific families are:
Smoke free
Physically active and making healthy eating choices
Managing their health in partnership with health professionals
Actively participating in national screening programmes
Increase in families engaging in regular physical activity
Increase in families making healthy eating choices
Increase in famiiles national screening rates
Increase in the number of non-smokers
Healthy Lives
Economically Independent & Resilient
Pacific families are:
Economically independent and resilient
Reducing their indebtedness
Owning and operating their own business
Increase in employment rates
Increase in level of savings
Increase in average income levels
Increase in the number of owned businesses
Leadership, Culture & Community
Pacific families are:
Achieving education success
Supporting and nurturing educational success
Technically literate
Increase in the number of students achieving NCEA Level 2, NCEA Level 3 and University Entrance
Increase in the number of students achieving tertiary, trades and training qualifications
Increase in the number of families improving their literacy
Pacific families are:
Living in healthy, safe & violence-free environments
Strong leaders, influential, foster resilience and empower each other to improve their lives
Accept and advocate for the inclusion of our diversity
Involved and influential in their civic duties
Increase in the number of Parents on school boards
Increase in Pacific people voting in local, regional & government elections
Increase in Pacific people on local, regional & government elections
Increase in Pacific people on local, regional, community & national boards
Reduction in incidence of mental illness & addiction
Reduction in incidence of women, children & elders experiencing abuse


Succeeding in Education
Pacific families are:
Well prepared for schooling
Identifying their educational pathways
Understanding how to support and nurture educational success
Increase in children enrolled in quality early childhood education
Increase in students participating in NCEA Levels 2 and 3
Increase in students enrolling in tertiary, trades and training qualifications
Healthy Lives
Pacific families are:
Embarking on the journey to live a smoke-free and healthy lifestyle
Partnering with health professionals in the management of their health
Fully immunised
Progressing towards achieving their aspirations for those living with disabilities
Enrolled with a primary care practice and have a family health plan
Increase in families participating in smoking cessation support services
Increase in families receiving the full set of vaccinations as per the National Immunisation Schedule
Accessing services for long-term conditions and to support those with disabilities
Economically Independent & Resilient
Pacific families are:
Becoming economically independent
Engaging with support to reduce their debt
Engaged in a range of pathways that provide successful employment and business opportunities
Increase in families using banking services and facilities better
Increase in families enrolling in a range of employment and business courses
Leadership, Culture & Community
Pacific families are:
Taking leadership in providing healthy and safe environments for their families
Strong in their cultural capital and sense of belonging
Understanding the diversity of our communities
Actively participating in their communities
Increase in participation in culture and language programmes
Increase in the profile and participation of families in community and national events for our diverse Pacific communities
Increase in participation in parenting and relationship programmes that support healthy and safe environments
Participating in local regional, national and Government events


Case Studies
Contact
The following staff in the IOU Team can be contacted regarding accessing services and an assessment of need.
CHRISTINA FIFITA
Registered Social Worker
Phone
021 0286 3276
Email
christina.fifita@tonganhealth.com
JAYNA DIAZ
Social Worker Team Leader
Phone
021 0282 7321
Email
jayna.diaz@tonganhealth.com
LINDA SCHAAF
Pacific Elderly Homecare Navigator
Phone
021 043 9787
Email
lynda.schaaf@tonganhealth.com
SETAITA HA’UNGA
Registered Well Child Nurse
Phone
021 0232 6506
Email
setaita.haunga@tonganhealth.com
KATENI JONES
Youth Navigator
Phone
021 493 422
Email
katenij@tonganhealth.com
FRANCES TAHAPEHI
Registered Social Worker
Phone
021 197 7568
Email
frances.tahapehi@tonganhealth.com
MELE VAKA
Clinical Services Manager
Phone
021 0289 0284
Email
mele.vaka@tonganhealth.com
MOSOLESA PESALELI
Registered Well Child Nurse
Phone
021 0910 7036
Email
mosolesa.pesaleli@tonganhealth.com
ALISA KAFOA
Pacific Non-Clinical Navigator
Phone
021 053 0177
Email
alisa.kafoa@tonganhealth.com
HARRY RISALE
Pacific Whanau Ora Navigator
Phone
021 553 286
Email
harry.risale@tonganhealth.com
Clinical Assessments
Should there be a need to have clinical assessments completed as part of this process then this can be achieved with referrals to the clinical team. The team has a special interest in work readiness and youth at risk underpinned by social services and navigation as fundamental to our approach. All staff are bilingual in the Tongan language and clinicians and social workers are registered within their professional scopes and professional bodies.