About us

Our mission is to provide the best holistic healthcare services to the communities we serve, particularly to people of Tongan descent.

 
 

We are led by CEO and medical director Dr Glenn Doherty. His commitment, leadership and professionalism have helped us to become a strong and resilient organisation that is able to do more good for the families that use our services.

Recently we received two awards from the health industry: One for Overall Best Provider within the Alliance Health Plus PHO collective and another for excellence in Rheumatic Fever Prevention. These achievements are important because they provide evidence that we are raising the benchmark for Pacifica healthcare.

We have also achieved Cornerstone accreditation from the Royal College of General Practitioners for GPs in New Zealand. This accreditation shows that our clinic’ performance and environment have met the standards set by the GP College. Another important achievement for us is completion of Child Youth and Family (CYFS) accreditation and realigning of our services to fit the new Integrated Outcome model of care.

Tongan Health is a top performing primary care centre with a total view of our patients’ lives. We are able to provide integrated packages of care services for high needs families and individuals based on Whanau Ora principles. 

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Our organisation

 
 

What we do

Vision

The Tongan Health Society and Langimalie Integrated Family Health Centres help people by providing holistic healthcare and social services of a high standard.

 

Why we do it

Mission

To provide the best health and social outcomes for all New Zealanders in the communities we serve, particularly people of Tongan descent in Aoteraroa.

 

Langimalie

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The concept of health and wellbeing is captured in the name Langimalie and inspires our purpose. As one of the many forms of social relations valued by Tongan people, ‘Langimalie’ is also central to relations such as ‘mahu’ingamalie’, which is about making sense of the connections between the context, meanings and the relationships people create with each other and others.

These relations are considered invaluable to Tongan people’s notions of living well, peacefully and in harmony with other people in Aotearoa – New Zealand.

‘Langimalie’ also makes a metaphorical reference to a clear, bright sky, with the face of a person, or the faces of group of people likened to a clear, bright sky when Tongan cultural values and responsibilities are upheld. It’s the fulfilment of responsibilities which brings peace to the soul, joy to the heart and happiness to the person in relation to other people.

In the managerial sense, ‘Langimalie’ contributes to Tongan people’s avoidance of pain, suffering and premature death.

 
 

Our Values

Culture, people and community

These are the three threads that bind us. Culture expresses our deep beliefs and what we stand for. People are our reason for being. Our duty is to serve and nurture them. Community provides us with the framework and context for our work.


Professionalism and excellence

We act with openness. We seek the truth. We are accountable to each other, to our families and to the community. Our systems and processes must be impeccable. We set high standards and must continuously scrutinise our levels of service delivery.

Collaboration, cooperation and respect

We are at our best when we act as one. We have an individual responsibility to support each other and live our mission. Each of us has unique skills that are valued and acknowledged, which provides the impetus to achieve the best health and social outcomes.

Passion and integrity

We are totally committed to what we do. It fills us with a greater sense of purpose. Our passion provides us with energy and vibrancy. We seek to do what is right, to be open and to treat others with goodwill, fairness and honour.

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What we’re working on

 

1. Clinical Services

Goals

  • To provide a range of accessible high quality primary care medical and nursing services for all members of the community with a particular focus on increasing non Tongan clients to complement the existing Tongan clients

  • To develop innovative service delivery with particular emphasis on chronic conditions management

  • Facilitate and foster relevant allied health professionals to complement the

    THS models of care.

2. Integration and Navigation

Goals

  • Foster and develop new models of care for clients and whanau embracing clinical and non-clinical service integration, navigation, outcome focused packages of care and health and well-being outcomes

  • Contribute to community development principles and intergenerational outcomes through fostering family enablement, empowerment, education and engagement.

  • To contribute to the socio-economic determinants of health and wellbeing.

3. Research, Quality and Clinical Teaching

Goals

  • Implement and maintain high quality accreditation programmes for the Ministry of Social Development, Royal NZ College of General Practitioners (RNZCGP), Ministry of Foreign Affairs and Trade, UOA School of Medicine – Department of General Practice and Primary Care and Tertiary Institutions

  • Foster and develop research initiatives to underpin service development and new models of care on a unique cohort of largely Tongan clients and families and assist with generic clinical, social and pacific research initiatives

  • Foster and develop training opportunities including where relevant ECE teaching practicums, post graduate researchers, medical and nursing students, social worker and counselling practicums, and RNZCGP registrar

4. Collaborations and Partnerships

Goals

  • Foster and develop strategic relationships and partnership with NGO’s the Tongan Government and other relevant organisations to complement THS business, service delivery, strategic development, constitutional imperatives, and the governance and operational work programme

  • Develop and maintain a Tongan Outreach Project and Satellite Clinic in the Kingdom of Tonga collaboratively and in partnership with the Ministry of Health - Tonga as an adjunct to THS business in New Zealand ultimately to assist non-residents families and individuals on immigration pathways that seek health care in New Zealand from Tonga including the most vulnerable communities, clients and families.

 

5. Education and Training

Goals

  • To provide and maintain high quality ECE services to our community and explore future ongoing ECE opportunities and maintain Education Review Office (ERO) standards and reviews

  • Invest in training and registration opportunities to support workforce, services, models of care, THS accreditations and professional scope competencies across the organisation.

6. Innovation, Leadership and Influence

Goals

  • THS wishes to become recognised as a consistently high performing, trusted and credible advocate for pacific health and lead the health and social services sector though innovation and leadership to achieve outcomes particularly for the Tongan community and for all people of Aotearoa who use THS services

  • Foster and develop social enterprise opportunities to help vulnerable clients and their families particularly as it relates to social housing, parenting programmes, family violence, self management education, social work and counselling, justice and corrections initiatives and immigration support.

7. Internal Operations and Business Support

Goals

  • Maintain and develop an effective, efficient, sustainable and viable organisation that provides added value services to our staff, clients and community

  • Facilitate and maintain contracts and income streams that contribute to constitutional, strategic directions, family and community aspirations.

8. Youth Development

Goals

  • Foster and develop innovative initiatives for youth that contribute to social, community, family wellbeing and intergenerational outcomes

  • Develop strength-based practice models recognising the diverse realities that youth live in to assist youth with cultural and spiritual connectedness, employment and education and empowerment to use information for choice

  • Develop initiatives to ensure youth are actively productive and participating in their communities confidently.

 
 

Our services

 

 Medical Centres:

  • Gout Clinics

  • General Practice - Doctors & Nurses

  • Diabetes Management

  • Podiatry

  • Midwifery

  • Psychiatry & Psychology Services

  • Dental

  • Pharmacy

  • Dietician

  • Circumcisions

Integrated Outcomes Unit

  • Well Child Checks & B4SC

  • Family Assessments & Service Plans

  • Youth Health Services

  • Social Work

  • Community Exercise

  • Lifestyle Change Services

  • Parish Nurse Programmes

  • Childhood Asthma & Respiratory Care

  • Whanu Ora Models of Care

 
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Our team

 

The people who guide and manage the Tongan Health Society share a dedication to improved health and wellbeing for Tongan families in New Zealand and Tonga.

We are led by CEO and medical director Dr Glenn Doherty. His commitment, leadership and professionalism have helped us to become a strong and resilient organisation that is able to do more good for the people we serve.

Recently we received two awards from the health industry: One for Overall Best Provider within the Alliance Health Plus PHO collective and another for excellence in Rheumatic Fever Prevention. These achievements are important because they provide evidence that we are raising the benchmark for Pacific healthcare.

 

We have also achieved Cornerstone accreditation from the Royal College of General Practitioners for GPs in New Zealand. This accreditation shows that our clinics’ performance and environment have met the standards set by the GP College. Another important achievement for us is completion of Child Youth and Family (CYFS) accreditation and realigning of our services to fit the new Integrated Outcome model of care.

Meet our board members.

Meet our management team.

 
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Annual Reports

 

Annual Report of the Tongan Health Society: July 2013 to June 2014:

Download a PDF

Annual Report of the Tongan Health Society: July 2014 to June 2015: 

Download a PDF

Annual Report of the Tongan Health Society: July 2015 to June 2016: 

Download a PDF

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Annual Report of the Tongan Health Society: July 2016 to June 2017: 

Download a PDF

 

Careers

Careers with Tongan Health Society and Langimalie integrated Family Health Centres

 
 

At Tongan Health we’re interested in talking to experienced primary care health professionals who have a special interest in Pacifica health needs. We have a close-knit team that believes in excellence, collaboration, co-operation and respect.

To find out about current or upcoming vacancies, please email your CV with a covering letter to elly.roberts@tonganhealth.com. We’ll be in touch if your experience and qualifications match our needs.  

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